December 12, 2017

FAQs

City standards for service can be viewed under City Service Standards. There are also Additional Water and Sewer Service Standards available. You may contact the City Engineer or Public Works to get more information. To officially request services you can use the standard Request for Improvements form as a guideline.

This letter can be sent to the City Engineer, Public Works Department or City Administrator.

The City will not perform legal surveys. Front pins are usually 2' behind the sidewalk but can vary. You can try to locate the property pins (rebar located below the ground) with a metal detector. A legal boundary survey can be performed by a Registered Land Surveyor in the State of North Dakota to obtain locations.

Legally, the City of West Fargo has no jurisdiction in rear yard drainage issues. Only certain catch basins within City easements can be addressed. If there is a problem at a catch basin call the Public Works Department at (701) 433-5400. For other drainage issues, such as excess fill or other blockages, the first course of action is to contact your neighbors.

The Engineering Department can help mediate but cannot make enforceable decisions. The Engineering Department can only give recommendations to help rectify or improve the situation and will provide survey services on a limited basis (usually along the rear property line) to help establish those recommendations. Drainage issues may be addressed to wfdrainage@mooreengineeringinc.com.

The City of West Fargo employs Moore Engineering, Inc. to plan and provide engineering services for the city. Dustin Scott, the City Engineer, is located at the City of West Fargo office, 800 4th Avenue East, and Matt Welle, the Assistant City Engineer, is located at Moore Engineering’s headquarters, 925 10th Avenue East. See more on Moore Engineering here (http://www.mooreengineeringinc.com/) .

Their hours are from 8:00 am to 5:00 pm Monday through Friday. They can be contacted at (701) 282-4692 or faxed at (701) 282-4530.

If you have any questions or concerns with a current City construction project please contact the Engineering Department at wfconst@mooreengineeringinc.com. Concerns with specific new building issues should be addressed to the Building Inspections Department.

Older infrastructure issues: street lights being out, potholes, damaged street signs etc. should be addressed to the Public Works Department at (701) 433-5400.

Yes, we have several retail sites, office sites and industrial sites available to fit any commercial need. Please check out the website at www.westfargond.gov/econdev/Business for listing of available properties.

YES! Please do not dig if you plan on digging a foot or more down on your property. North Dakota One Call (www.ndonecall.com) was put in place to save lives by locating underground utilities. The service is free to homeowners and it takes about five minutes to answer the questions. Some of the things you should be able to answer before calling: address where digging is going to take place, the nearest intersection street, depth that you will be digging, date that the excavation will take place and good driving directions to your location.

The number is 1-800-795-0555 or simply 811. You can also submit requests online at www.ndonecall.com.

You may have your water and garbage bill emailed directly to you instead of having a paper copy mailed to your home.

Please email utility.billing@westfargond.gov and provide your name and service address to complete the setup process and we will take care of the rest.

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West Fargo Public Works

The West Fargo Public Works Department is made up of over 50 employees that maintain West Fargo's:

  • Streets
  • Sewer and water
  • Sanitation
  • Forestry

If you have a question or concern, send us a message using the link to the left.

 

West Fargo Public Works Duties

 

 

 


Chris Brungardt, Public Works Director










Chris Brungardt
 
Public Works Director
 
Phone Number:  701-433-5400
Address:  810 12th Avenue NW,
West Fargo, ND 58078



Starting Utility Services: Moving In

If you need to set up utilities and services, please complete the Utility Service Application by clicking on the link below and indicating "move in." This online application is used to set up the billing account and provides checkpoints to detect the warning signs of identity theft. This application also allows residents to sign up for emailed billing statements and to set up recurring, automatic bank account payments.

We recommend saving a copy of the completed Utility Service Application form to your computer before submitting it.

Link: Utility Service Application - Move In

 

Canceling Utility Services: Moving Out

To stop services plese click on the link below and indicate "move out." You will need to provide your forwarding address, closing date or moving date, and the new property owner’s name if selling a property.

If you do not complete this step, the bill will remain in your name and be your responsibility to pay.

Link: Utility Service Application - Move Out

 

Temporarily Stopping Utility Services

If you wish to temporarily stop your utility and services due to an extended time away from home, you must adhere to the following guidelines:

  1. Resident must be away from the residence for a minimum of three months.

  2. Resident must submit a Temporary Suspension of Utility Service Form.

  3. Water must be shut off by Public Works at the curb stop in order to stop charges.

To schedule your curb shut off, contact the City of West Fargo Public Works department a minimum of two days before the shut-off. Curb shut off is not done during the months of December, January and February. There is a $30 charge for water shut off, but no charge to turn water back on at curb. A minimum of a one-week notice will be required for turning on water at the curb stop and resuming services. Someone must be present at address when water gets turned back on by Public Works.

No utility and service charges will be billed during months when water is shut off for the entire month. Utilities and services will be charged during months of shut off or turn on and will not be prorated; a minimum base charge of $30 will be applied.

 

Link: Temporary Suspension of Utility Service Form

 

Emailed Statements

If you would like your monthly bill emailed to you instead of mailed, please email Utility.Billing@westfargond.govand provide your preferred email address along with your service address.

Public Works News

Nov 28 Tue
The Cities of West Fargo and Fargo are partnering to improve a main stretch of 13th Avenue roadway from 45th Street S in Fargo to 12th Street E in West Fargo in 2018.
Nov 20 Mon
The City of West Fargo warning sirens will be tested Monday, Nov. 20.
Nov 17 Fri
There will be no garbage or recycling collected in the City of West Fargo Thursday, Nov. 23, in observation of Thanksgiving.

Public Works Announcements

Apr 11 Tue
The garbage and recycling collection will be affected by the Good Friday holiday.
Dec 01 Thu
Compost roll-off dumpsters will be pulled from all sites by Friday, Dec. 2 for the winter season.
Jul 09 Wed
With the dry and hot part of summer quickly approaching, the City of West Fargo would like to remind our citizens of our watering restrictions. The City has an even/odd watering restriction.

Public Works News and Updates

West Fargo Snow Removal Level of Service

It is the expectation that the City keep all roadways sufficiently passable during and following a winter storm.

Each storm is unique and the measures utilized to clear the roads take into consideration air and pavement temperatures, wind characteristics, precipitation rates and types, duration and traffic activity. Availability of equipment, personnel and materials are also key factors that affect the effectiveness of snow and ice control efforts. Consequently, roadways are prioritized with Snow Emergency Routes being given the highest priority.

To view the current status of the plows, click on the snow plow(Quick Link) at the bottom of the screen.

Winter Restrictions and Prohibitions

It is unlawful to deposit any snow upon any City street or public right-of-way.

The property owner is responsible for removing snow and ice from the sidewalks adjacent to their property within 48 hours. If snow and ice are not removed, it may be removed by authorized City personnel and the costs for snow removal, along with an administration fee, will be assessed against the property.

Stranded vehicles or illegally parked vehicles, which are interfering with winter operations, will be impounded.

The following restrictions will be followed if property damage occurs due to the city plow or by the weight of the snow that is thrown:

  • Vehicle Damage: Owner must report immediately with police department completing a crash report.
  • Property/Sod: The City will level damaged area, replace top soil if needed, seed and hydromulch. The City will not be responsible for private contractors or privately acquired materials.
  • Mailboxes: If City equipment hits a mailbox, the City will provide labor and up to $75 in materials.

The City will NOT be responsible for any sprinkler systems, basketball hoops, hockey goals or any other types of displays.

West Fargo Water

The regionalization of utility services is a growing trend across the country. Sharing resources such as treatment facilities allows communities like West Fargo and Fargo to minimize utility costs for residents. West Fargo’s drinking water is purchased from the City of Fargo. The Fargo Water Treatment Plant draws water from the Red River and Sheyenne River. The Fargo Water Treatment Plant treats the water and then pumps it into the water distribution system which leads to taps in homes and businesses throughout the two cities.

Recycling Information

Click here to learn more about recycling in North Dakota. The North Dakota Solid Waste and Recycling Association webpage has answers to your recycling questions and keeps you up to date on the latest recycling news and changes statewide.

In addition to the curbside recycling program that is offered in West Fargo, recycling receptacles are located at: 

  • 40th Ave and Sheyenne St. (water tower location)
  • 117 8th St W. (south parking lot)

Water Softener Settings

Use the following for setting up a home water softener: Hardness 7 grain per gallon and Iron .02 milligrams per liter. Pressure is 55